PRIVACY
POLICY

1. Information We Collect

Information You Provide Directly

We collect information you voluntarily provide when you:

• Fill out our contact or inquiry forms
• Subscribe to our communications
• Request a consultation or strategy call
• Correspond with us by email, phone, or SMS

This may include your name, email address, phone number, company name, job title, and any other information you choose to share.

Information Collected Automatically

When you visit our website, we may automatically collect certain information including your IP address, browser type, operating system, referring URLs, pages viewed, and the date and time of your visit. This information is collected through cookies and similar tracking technologies.

SMS and Text Message Communications

If you provide your phone number and opt in to SMS communications, we collect and store your phone number and SMS consent status. By opting in, you consent to receive text messages from Sellus LLC regarding our services, consultations, and business communications. Message and data rates may apply. You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us at hello@sellus.com.

Important: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties except vendors, aggregators, and service providers required to deliver SMS communications and operate our business.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Schedule and conduct strategy calls and consultations
• Send you business communications, updates, and relevant content
• Send SMS text messages if you have opted in
• Improve our website and service offerings
• Comply with legal obligations
• Protect against fraudulent or unlawful activity

We will not use your personal information for purposes incompatible with those described in this policy without providing you notice and, where required, obtaining your consent.

3. SMS Communications — Important Disclosures

By providing your phone number and voluntarily checking the SMS consent box on our contact form, you expressly consent to receive text messages from Sellus LLC. Consent to receive SMS messages is not required as a condition of purchase or service. You may submit the contact form and receive services without providing SMS consent.

How We Collect SMS Consent

End users may opt in to receive SMS communications from Sellus LLC through the following methods:

1. Website Contact Form: Users visit sellusllc.com and complete the contact form. SMS consent is collected through a separate, unchecked checkbox. Users must voluntarily check the SMS consent box to receive SMS communications. Submission of the contact form alone does not constitute SMS consent.
2. Verbal Consent: Users may provide verbal consent directly to a Sellus LLC representative during a phone conversation. Representatives explain the purpose of the messages and obtain consent before sending any SMS communications.

SMS Program Details

• Message Frequency: Message frequency varies. Users may receive up to 4 messages per month depending on their inquiry and engagement level.
• Message & Data Rates: Message and data rates may apply depending on your mobile carrier and plan.
• Opt-Out: Reply STOP to any SMS message to unsubscribe at any time. You will receive a one-time confirmation and no further messages will be sent.
• Help: Reply HELP for assistance or contact us at hello@sellus.com or +1 (212) 688-4500.
• Carriers: Supported carriers include but are not limited to AT&T, T-Mobile, Verizon, Sprint, Boost, Virgin Mobile, and MetroPCS. We are not liable for delayed or undelivered messages.

Users may opt out of SMS communications at any time by replying STOP to any message. Consent to receive SMS messages is not required as a condition of purchase or service.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted third-party vendors who assist us in operating our website and delivering our services (e.g., email platforms, CRM systems), subject to confidentiality agreements.
• Legal Requirements: We may disclose your information if required by law or in response to valid legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Protection of Rights: We may disclose information to protect the rights, property, or safety of Sellus LLC, our clients, or others.

Mobile Information: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services necessary to deliver the SMS service.

5. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our site may not function properly without cookies.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Opt out of SMS communications by replying STOP

To exercise any of these rights, please contact us at hello@sellus.com.

8. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last Updated" date at the top of this page. Your continued use of our website following the posting of changes constitutes your acceptance of those changes.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: